providers
Resources for providers.
Use the forms below to follow up on your patient’s claim status, verify checks, verify member eligibility.
Request a claims status update.
Use this form to request an update on claim status. Please allow five business days for a response. You will receive an email once the request has been completed.
Verify checks.
Did you receive check payment from Clearwater and need to verify the patient it is for? Please use the form below and our team will get back to you.
Verify a member’s eligibility.
Please fill out the form below to verify a member’s eligibility.
Network information.
Clearwater sells plans that are part of three different networks. Check the member’s medical ID card to see which network their plan is a part of. We encourage providers to contact the network listed to confirm you are still in-network.
Need help?
Healthcare can be confusing – that’s why Clearwater is always here to help you get all of the answers you need. To email, call, or text our customer support teams, or find answers to your questions on our FAQ page, click below!
